Privacy policy
This policy explains what information we collect when you contact Pouchworks and how we use it.
Information we collect
We may collect your name, business name, email address, telephone number, delivery details and information about your packaging requirements.
How we use it
We use this information to prepare quotations, process orders, arrange production and delivery, respond to enquiries, keep business records and meet legal obligations.
Who receives it
We share information only where needed with production, delivery, payment and professional service providers. We do not sell personal information.
Storage and retention
We take reasonable steps to protect your information and retain it only for as long as needed for business, contractual and legal purposes.
Your choices
You may ask us to access, correct or delete personal information we hold, subject to applicable law.